Frequently Asked Questions

What is the location of Yellow Bike?

You can find us at Nieuwezijds Kolk 29 or Nieuwe Nieuwstraat 16 This is approximately 3 minutes walking from the Central Station. All our tours depart from Nieuwezijds Kolk 29.

What happens if it rains?

Yellow Bike will provide you with a (free) rain poncho, so if you like you can still go on the tour. Our tours never stop in case of rain.

How many people go in a tour group?

We have a maximum group size of 14 people per guide. In case of more people, we will simply create more groups.

What is the cancellation policy?

In case of a reservation, it is possible to cancel your reservation until 24 hours in advance. Please contact us via e-mail or by phone +31 (0)20 – 6206940. If you contact us later than 24 hours before the start of the tour, we will charge the full 100%.

Is it possible to rent a bike without a guided tour?

Yes. It costs € 12,- per 24 hours to rent a bike.

Theft insurance

All bikes have an AXA lock. For each bike you will get one additional ABUS chain lock.

Costs in case of theft, for each bike:

• Without insurance €300,-
• With insurance €40,- when you have both keys and the declaration from the policie, otherwise €300,-

Theft insurance does not cover damage.